The Planet Group
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IFS Business Analyst - CRM & Sales
Long Term Contract Opportunity seeking an experienced IFS Business Analyst, with a focus on HCM & Sales modules. The ideal candidate will possess a strong understanding of business processes related to Basic Data Setup, configurations, and workflows within Salesforce and how they integrate within the IFS ERP environment. This role requires exceptional analytical skills, Implementation experience, and the ability to bridge the gap between business needs and technical solutions as well as having in depth functional salesforce integration experience.
Qualifications:
Requirements:
IFS Business Analyst Consultant (HCM and Sales)
Georgia, GA US
Posted: 01/30/2024
2024-01-30
2024-03-03
Employment Type:
Contract
Job Category: ERP
Job Number: 582683
Country: United States
Is job remote?: Yes
Job Description
IFS Business Analyst - CRM & Sales
Long Term Contract Opportunity seeking an experienced IFS Business Analyst, with a focus on HCM & Sales modules. The ideal candidate will possess a strong understanding of business processes related to Basic Data Setup, configurations, and workflows within Salesforce and how they integrate within the IFS ERP environment. This role requires exceptional analytical skills, Implementation experience, and the ability to bridge the gap between business needs and technical solutions as well as having in depth functional salesforce integration experience.
Qualifications:
- Collaborate and support functional leaders, decision makers, system owners, and end users to define business, financial, and operational requirements during the Salesforce & ERP implementation.
- Configure the Salesforce Data with the required settings and basic data related to IFS HCM & Sales modules, also Managing the change control processes for these settings.
- Develop reporting strategy; collect current state reporting uses and compare against future state ERP. Define strategy for report development and manage implementation of business intelligence using dashboards for how Salesforce will need to be used by the users.
- Salesforce & HCM Knowledge of Employee Admin, Recruitment, Employee Development, Training Mgmt, Expenses, Time & Labor, CRM, Scheduling, Mapping, Component repair, Call Center, or other HCM functions.
- Own the data conversion strategy from source system(s) from Salesforce, to the new IFS ERP; support the mapping and validation activities in collaboration with the data migration technical resource.
- Help to define and support the cutover plan, and subsequent issue management for prioritization of critical needs.
- After post conversion, review and analyze existing business processes and application systems to develop strategies for improvement.
- Perform cost-benefit and return on investment analyses for proposed systems or improvements to aid management in making implementation or prioritization decisions.
- Manage the prioritization and change log for execution of approved modifications or releases for improvements in Salesforce, for IFS HCM & Sales.
- Perform validation testing of systems with modifications or updates. Coordinate in-depth tests, including end-user reviews, for modified and new systems.
- Provide training on Salesforce HCM & Sales functions for system users to improve skills and maintain appropriate knowledge.
- Maintain documentation library for IFS ERP standard operating procedure.
Requirements:
- Bachelor’s degree in computer science, Information Systems, Business Administration, or related, equivalent experience.
- 5+ years as a Business Analyst working with Salesforce Integrations to ERP systems, specifically focusing on HCM & Sales Modules.
- In-depth knowledge of HCM configuration, customization, and integration capabilities; specifically Salesforce experience.
- Strong analytical and problem-solving skills with the ability to translate business requirements into technical specifications.
- Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.