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eCommerce Platform Manager

Brooklyn, NY 11201

Posted: 01/13/2025 Employment Type: Contract Job Category: Marketing Job Number: 627846 Country: United States Is job remote?: Yes

Job Description


Location: Remote (EST preferred) 
Duration: 2 Months 
Hourly Rate: Up to $45/hour (DOE)
Working Hours: Part-Time (20-30 hours per week)

Planet Interactive's manufacturing client has a HOT need for a part-time temporary eCommerce Platform Manager with 4+ years with direct business platforms and 2+ years with specific proficiency with Shopify. 

In this role, the eCommerce Platform Manager will be maintaining and growing one of our most valuable product assets. Must have an eye for detail and enjoy working collaboratively across departments (marketing, operations, customer service, design) to dig into issues and propose solutions.

eCommerce Platform Manager Responsibilities Include: 
  • Daily Site Health & Maintenance
    • Ensure pricing is accurate across our storefronts.
    • Monitor and resolve any downtime issues with our core platform or plugins.
    • Monitor speed and performance across our storefronts.
    • Monitor inventory and ensure proper messaging is displayed on PDPs when items are out of stock.
    • Ensure data connections are functioning properly.
    • Manage functionality of pop ups and email acquisition efforts.
    • Manage and monitor store plugins such as Bazaarvoice, Accentuate and Rebuy.
    • Monitor and update post purchase communications through Klaviyo and Aftership.
    • Interface with Shopify Merchant Manager & Shopify Communications to stay up to speed on new features and functionality.
  • Sale & Promotional Management
    • Program promotional messaging in advance of campaign.
    • Create and activate discounts.
    • Cross check pricing accuracy across our product portfolio.
    • Monitor discount code usage and accuracy.
  • New Product Launches
    • Work with ecommerce and operations to set up new SKUs in Shopify and map to Netsuite.
    • Ensure products are merchandised on the proper collections and landing pages.
    • Work closely with marketing and design to build PDPs, bundles and integrations.
    • Collaborate with our Customer Service team to ensure the proper connections are made between Shopify and Zendesk.
  • Major Site Projects
    • Work collaboratively with the marketing team to identify potential areas of improvement.
    • Work directly with external agency and development partners to execute major website updates (new plug-ins, UI/UX improvements, navigation redesigns etc).
    • Assist in implementing tools and reporting structures to monitor performance of new initiatives.
eCommerce Platform Manager Qualifications: 
  • Working knowledge of HTML, CSS, JS and Liquid languages
  • A willingness to sweat the small stuff. This position requires detailed sweeps of the website and diligence in optimizing performance wherever possible.
  • Experience with using project management tools such as Asana to prioritize bugs and planned implementations
  • General knowledge of ecomm trends and best practices
  • Baseline understanding of how to monitor site speed, performance and accessibility
eCommerce Platform Manager Nice to Haves: 
  • Experience with A/B testing platforms like Hotjar, CrazyEgg & Visually
  • An understanding of tools like Google Analytics as a means of performance measurement
  • Experience with no-code page builders such as Shogun or Unbounce

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com, @theplanetforward.com, @planet-technology.com, @planet-pro.com, @planetinteractive.com, @pfes.com, @launchcg.com, @planet-pharma.com, @planet-healthcare.com) - and not a domain with an alternative extension like .net, .org or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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