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Testing Center Coordinator

Cambridge, MA 02138

Posted: 08/29/2024 Employment Type: Contract Job Category: Administrative Job Number: 621787 Country: United States Is job remote?: Yes

Job Description


20-25
 

Testing Center Coordinator
3-month contract
Location: Hybrid-  Cambridge, MA

Must Haves:
  • Graduation from high school or its equivalent.
  • One year of academic experience.
  • One year of administrative experience.
  • One year of customer service experience.
Preferred: 
  • Knowledge of general academic policies and procedures
  • Basic features of computer equipment and applications
  • Customer service techniques for public contact in person and on the telephone
  • Basic recordkeeping and administrative procedures
  • Documents filing systems
Job Description:
  • Serve visitors by greeting, welcoming, and directing them appropriately.
  • Coordinate the scheduling and administration of exams given through the Testing Center, including gathering and organizing exam materials and instructions from faculty, scheduling with students and proctors, coordinating equipment maintenance and updates with Assistive Technology Center, reserving space, and overseeing communication about testing services to students and faculty.
  • Understand and maintain testing policies and procedures for each test offered.
  • Communicate with students and faculty to resolve scheduling conflicts.
  • Provides support for Testing Center exam management system to faculty and students.
  • Assigns exams to spaces for students to take exams and utilize resource allocation.
  • Performs administrative duties including answering phone calls, distributing mail, organizing exam folders, and other related tasks.
  • Organizes completed exams and coordinates exams pickups with faculty.
  • Directly proctors exams when needed.
  • Maintains office supply inventory.
Additional Duties:
  • Monitors test rooms during the administration of exams.
  • Clarifies accommodations questions and concerns during exams.
  • Collects, checks, and counts completed exams.
  • Perform other duties as required.
Skills and Abilities:
  • Ability to learn general and specialized software applications
  • Use office equipment
  • Exercise judgment and discretion
  • Proactive and highly organized, with a strong attention to detail
  • Excellent oral and written communication skills
  • Ability to provide clear and concise instructions
  • Meet and deal with the public in a tactful and courteous manner
  • Keep information confidential
  • Maintain accurate records
  • Count quickly and accurately
  • Circulate the Testing Center spaces and navigate multiple buildings across campus for prolonged periods of time
  • Lift and move up to 50lbs
  • Ability to work extended hours during busy periods

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com, @theplanetforward.com, @planet-technology.com, @planet-pro.com, @planetinteractive.com, @pfes.com, @launchcg.com, @planet-pharma.com, @planet-healthcare.com) - and not a domain with an alternative extension like .net, .org or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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About Cambridge, MA

Calling all job seekers! Discover exciting job opportunities in and around Cambridge, Massachusetts, a vibrant city known for its rich history, world-renowned universities like Harvard and MIT, and innovative tech scene. Cambridge offers a unique blend of academic excellence, cultural diversity, and a thriving arts community, with attractions like the iconic Harvard Square, the charming Charles River Esplanade, and the prestigious American Repertory Theater. From savoring local specialties like clam chowder and lobster rolls to cheering on the Red Sox at Fenway Park, there's something for everyone in this dynamic region. Explore job listings today and kick-start your career in this captivating area!
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