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Technology Consulting Engagement Leader - Southwest

Phoenix, AZ 85004

Posted: 08/17/2022 Employment Type: Direct Hire/Perm Job Category: Other Job Number: 504362 Country: United States Is job remote?: No

Job Description

Role Responsibilities
  • Effectively present consulting services and solution offerings to prospects and existing customers virtually and in person
  • Lead customers through the full sales process while engaging others in the business unit to support as needed
  • Target specific clients identified along with identifying specific clients target penetration strategy
  • Follow through on quarterly financial goals – Building and advancing opportunities through the sales funnel, Customer satisfaction and repeat business
  • Support quarterly strategy reviews with a data-driven approach to evaluating the market and effectiveness of current plans.
  • Lead the positioning of service offerings, including collaborating with internal (and/or external) partners on development of strategic plan, target customers, and tailored offering collateral
  • Lead the adaptation of standard value proposition, templates, and guides to support the effective communication of capabilities and delivery of projects.
  • Regular review and iteration on service offerings message to align with customer needs and improve market penetration.
  • Process Improvement by review of sales processes, proposal processes and identify areas to improve for existing offerings.
  • Be a part of the culture to continuously improve in a systematic way.
  • Understand the customer’s technology footprint, strategic growth plans, business drivers, technology strategy, and competitive landscape.
  • Leverage existing customer relationships inside the company to generate warm leads
  • Position for and prepare responses to RFIs and RFPs
  • Maintain up-to-date product knowledge and participate in on-going training
  • Communicate solutions benefits effectively
  • Maintain accurate sales funnel data and achieve strategic targets
  • Establish and maintain long-term business relationships
  • Manage and interpret customer requirements and properly set customer expectations
  • Partner with internal teams to provide technology support in larger work engagements
  • Champion the value of technology innovation for customer with internal teams
  • Partner with broad sales team to position in new accounts and grow existing accounts
  • Drive account discover/planning activities for technology solutions in assigned accounts
  • Other duties as assigned

  • Bachelor's degree in Computer Science, Management Information Systems (MIS), Information Technology or related field. Applicable years of experience may be substituted for the degree requirement.
  • Minimum 7 years related experience (3 or more years identifying and implementing solutions for broad technology systems is preferred).
  • Previous roles that engaged with external customers in a consulting capacity
  • Working with clients to deploy/integrate/adopt operational technology platforms
  • Preparing solutions focused on service definition and growth
  • Developing solutions that lead to results with business impact
  • Developing customer relationships and winning work
  • Advancing organization goals and growth
  • Demonstrated Skills include:
  • Combination of technical skills and business acumen applied to solve complex customer challenges
  • Consulting experience and ability to manage Technology Implementation projects within IT and OT space of Utility Clients.
  • Knowledge of Electric Utility Industry as it relates to technology services and implementation in Transmission Planning, Distribution Operations, managing capital projects, grid management systems, data management services and geospatial services.
  • Knowledge of enterprise IT architecture and the ability to implement them across many tools & platforms
  • Strong leadership, project management, time management, and problem-solving skills.
  • Critical thinking and prioritization of resources to provide the most value to customers.
  • Ability to adapt to changing environment and make timely decisions.
  • Entrepreneurial spirit
  • Ability to work and communicate with technical and non-technical customers.
  • Work collaboratively within a team environment
  • Excellent written and oral communication skills
  • Drive to keep skills aligned with industry advancements
  • Strong interpersonal and relationship building skills
  • Business aptitude and negotiation skills
  • Ability to teach technical concepts and a passion for continuous learning
  • Contracts and commercial acumen to achieve strong financial results
  • Travel: 25%

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