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The Planet Grouphttps://cdn.haleymarketing.com/templates/63515/logos/theplanetgroup-200x200.pnghttp://www.theplanetgroup.comhttp://www.theplanetgroup.comtrue
Location: REMOTE Pay Rate: Up to $47/hour (DOE) Duration: 6 Months, potential to extend
Planet Interactive is looking for a Technical Writer to join our well known lifestyle technology client on an 6-month contract. This is a full-time, 40 hour per week role working a remote schedule.
Technical Writer Responsibilities:
Write, edit, and proofread help content that’s easy to understand and matches the brand voice and writing standards
Juggle multiple projects and be responsible for publishing, editing, and maintaining content on the Help Center and Policy website
Perform content audits, publish content using the content management tool, identify any publishing issues, and perform necessary troubleshooting
Learn about product and policy updates and explain them according to brand, writing, and regulatory standards
Follow formatting, publishing, and translation processes and best practices
Collaborate with cross-functional teams to make sure content is reviewed and approved, published on time, and translated for a global audience
Technical Writer Qualifications:
Experience creating and maintaining content for a help center or knowledge base
Technical writing experience with a focus on policy, compliance, privacy, regulatory standards, or trust and safety
Ability to turn complex product or technical details into clear, approachable help articles
Experience working with internal or external partners (for example, support, policy, project management, engineering, localization team members) to deliver projects on-time
Ability to identify, prioritize and resolve issues quickly and to follow through on assignments with minimal supervision
Strong work ethic, exceptional judgment and impeccable integrity
Ability to focus on specific project details while also considering how individual updates and topics fit into the big picture of safety, support, and voice and tone
#LI-MM1
The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com or @launchcg.com) - and not a domain with an alternative extension like .net, .org or .jobs.
The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.
Ready to take your career to new heights? Explore job opportunities around the bustling city of San Francisco, California. Known for its vibrant tech scene, picturesque views of the Golden Gate Bridge, diverse culinary offerings like the famous clam chowder in sourdough bread bowls at Fisherman's Wharf, and the artistic vibe of the iconic street art at Clarion Alley. Work-life balance flourishes with easy access to outdoor adventures like hiking in Muir Woods, catching a Giants game at Oracle Park, or browsing through the exhibits at the San Francisco Museum of Modern Art. Join us in San Francisco and discover the endless possibilities this innovative and charming city has to offer.
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