The Planet Group
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http://www.theplanetgroup.com
http://www.theplanetgroup.com
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Technical Writer
808 Brannan St. San Francisco, CA 94103 US
Posted: 11/07/2024
2024-11-07
2024-12-09
Employment Type:
Contract
Job Category: Content & Copywriting
Job Number: 625622
Country: United States
Is job remote?: Yes
Job Description
Location: REMOTE
Pay Rate: Up to $47/hour (DOE)
Duration: 6 Months, potential to extend
Planet Interactive is looking for a Technical Writer to join our well known lifestyle technology client on an 6-month contract. This is a full-time, 40 hour per week role working a remote schedule.
Technical Writer Responsibilities:
Pay Rate: Up to $47/hour (DOE)
Duration: 6 Months, potential to extend
Planet Interactive is looking for a Technical Writer to join our well known lifestyle technology client on an 6-month contract. This is a full-time, 40 hour per week role working a remote schedule.
Technical Writer Responsibilities:
- Write, edit, and proofread help content that’s easy to understand and matches the brand voice and writing standards
- Juggle multiple projects and be responsible for publishing, editing, and maintaining content on the Help Center and Policy website
- Perform content audits, publish content using the content management tool, identify any publishing issues, and perform necessary troubleshooting
- Learn about product and policy updates and explain them according to brand, writing, and regulatory standards
- Follow formatting, publishing, and translation processes and best practices
- Collaborate with cross-functional teams to make sure content is reviewed and approved, published on time, and translated for a global audience
- Experience creating and maintaining content for a help center or knowledge base
- Technical writing experience with a focus on policy, compliance, privacy, regulatory standards, or trust and safety
- Ability to turn complex product or technical details into clear, approachable help articles
- Experience working with internal or external partners (for example, support, policy, project management, engineering, localization team members) to deliver projects on-time
- Ability to identify, prioritize and resolve issues quickly and to follow through on assignments with minimal supervision
- Strong work ethic, exceptional judgment and impeccable integrity
- Ability to focus on specific project details while also considering how individual updates and topics fit into the big picture of safety, support, and voice and tone
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