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Service Manager

Sun Valley, CA 91352

Posted: 11/08/2024 Employment Type: Direct Hire/Perm Job Category: Customer Service Job Number: 620312 Country: United States Is job remote?: No

Job Description

Job Title: Service Manager
Direct Hire
Location:  Northern California 
Hours: Full Time

Job Description
Our client is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking the products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Required
  • Valid driver's license
  • Bachelor's Degree 
  • Experience managing 50+ associates 
  • P&L experience - running the report meetings, interpreting the analytics 
 
Preferred
  • Big box store Management experience
  • Experience in industrial sales or customer service
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About Sun Valley, CA

Ready to take the next step in your career? Explore job opportunities in the vibrant area around Sun Valley, California! Nestled in the heart of the Golden State, Sun Valley offers a perfect blend of urban opportunities and natural beauty. From the iconic Hollywood Walk of Fame to the renowned Griffith Observatory, this region boasts a rich tapestry of culture and history. Indulge in the mouthwatering flavors of authentic Mexican cuisine or catch a show at the historic El Capitan Theatre. Consider making Sun Valley your professional playground and discover the endless growth possibilities this dynamic area has to offer. Start your job search today and unlock a world of opportunities in this charming and enchanting region.
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