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Senior UX Writer for Business Products

Culver City, CA 90232

Posted: 09/14/2023 Employment Type: Contract Job Category: UI/UX Job Number: 574830 Country: United States Is job remote?: No

Job Description

Senior UX Writer for Business Products

Location: Culver City, CA
Onsite Tues/Wed/Thurs
Pay: Up to $87.25 per hour DOE
Benefits: Health, Dental, Vision and more

This role is part of the Human Interface Design team for Services, which includes media products, creator tools, cloud and commerce services, and productivity apps. We’re searching for a UX Writer to design new and better experiences across our services through the lens of language. Specifically, you’ll contribute to the development and delivery of products for businesses, including Business Connect, which gives companies of any size the power to control their presence on Maps and other products, and Business Essentials, which gives small businesses easy-to-use tools for managing products and services.

Key Qualifications:
  • Have an unrelenting passion for user-focused product experiences.
  • Believe in advancing the state privacy-focused software and hardware.
  • Are curious about every piece of a user journey, from error states to success criteria.
  • Oscillate between left and right-brained writing, from storytelling to systematic thinking.
  • Know how to work with wireframes and functional specs.
  • Are interested in proposing what’s right only after exploring why everything else might be wrong.
  • Develop well-informed points of view, while also remaining open to adjustments based on input from others.
  • Can write from scratch, edit existing copy, and think beyond the written word with input from multiple team members.
  • Think long-term, but act quickly.
  • Are comfortable managing several projects simultaneously.
  • Deliver passionate and impactful presentations at all levels of an organization.
  • Collaborate and build relationships across product functions, demonstrating an ability to circulate and advocate for precisely the right language.
  • Dream about positively affecting the lives of millions of people, and like waking up to the responsibilities that come with that.
  • Have a non exhaustible attention to detail.
  • Enjoy contributing to and implementing style guides and shared nomenclature across services.
  • Know and are excited about evolving the ecosystem of hardware, software, and services.

The Writing arm of our Human Interface Design team works across services and products, including ones that are currently available and ones that are just barely being imagined. As a UX Writer embedded within the Business team, you’ll be responsible for many things, including:
  • Articulating the value and implications of business features for users, including aspects of system administration, marketing, and aesthetics.
  • Making managing a business with products successful for users with a diverse set of skills
  • Working on feature development, naming, user flows, product logic, and education.
  • Contributing to and implementing style guides and shared nomenclature across services
  • Converging customer goals, business requirements, and brand values
  • Boiling down complex systems into coherent, concise, and compelling interface copy
  • Collaborating with designers to uncover and solve UI challenges
  • Addressing feedback and improving the performance of our content
  • Working closely with QA, Legal, Privacy, and Localization teams to ensure content appears properly and accurately for every audience
  • Working with cross-functional partners and senior leadership to understand the boundaries of what’s possible, and pushing from there 
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