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Resident Services Coordinator

Athens, GA 30601

Posted: 09/09/2024 Employment Type: Direct Hire/Perm Job Category: Administrative Job Number: 622122 Country: United States Is job remote?: No

Job Description

Resident Services Coordinator
Perm
Onsite: Athens, GA
Must Haves:
  • HS Degree
  • Student Housing and/or property management experience
  • Must have reliable transportation and valid drivers license
  • Ability to handle interpersonal situations.
  • Ability to resolve issues in a timely manner while prioritizing and handling multiple projects simultaneously.
Preferred:
  • Entrata experience
Job Description:
A growing property management company is looking for a Resident Services Coordinator to support the Property Management team at this location.
  •  Provide and coordinate services for residents (students and their parents) and visitors.
  • Manage and address administrative requests from residents, responding to their inquiries effectively.
  • Resolve resident concerns and issues in alignment with property service standards.
  • Assist office visitors, ensuring their needs are promptly met.
  • Collect and deposit rental income in a timely manner.
  • Prepare correspondence related to balances due, late payments, eviction notices, and lease violations.
  • Submit accurate reports and adhere to all reporting deadlines.
  • Facilitate roommate mediation as needed.
  • Foster a positive environment for both residents and visitors.
  • Support student housing leasing activities.
  • Handle deliveries and manage the receipt and distribution of resident packages.
  • Assist with office mail processing.
  • Record resident service requests and ensure prompt follow-up.
  • Provide assistance with parking regulations and policies for residents and guests.
  • Support general administrative and office tasks.
  • Maintain schedules and calendars.
  • Assist with the annual move-out and turnover process.

The staffing industry has seen an increase in people falsely representing themselves as recruiters to gather personal information from job seekers. For your safety, do not provide sensitive data to anyone you have not spoken with thoroughly, never provide banking information during the application process and always double check the email address of the Recruiter to ensure it’s from an official Planet domain (@theplanetgroup.com, @theplanetforward.com, @planet-technology.com, @planet-pro.com, @planetinteractive.com, @pfes.com, @launchcg.com, @planet-pharma.com, @planet-healthcare.com) - and not a domain with an alternative extension like .net, .org or .jobs.

The Planet Group and our companies are equal opportunity employers. It is our practice not to discriminate against any employee or applicant based on any criteria, condition or basis protected by laws or regulations in the locations where we do business. All qualified applicants are encouraged to apply. We celebrate diversity and are committed to providing an environment of mutual respect. We believe that diversity, equity and inclusion enable us to better meet our mission and values while serving our clients across the globe. If you have a disability or handicap and would like us to accommodate you in any reasonable way, please inform your recruiter, or contact us, so that we can discuss the appropriate alternatives available.

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About Athens, GA

Discover exciting job opportunities in the vibrant region surrounding Athens, Georgia! Nestled in the heart of the Peach State, Athens offers a blend of Southern charm and progressive energy that makes it a standout choice for your next career move. Home to the iconic University of Georgia, Athens is known for its lively music scene, historic architecture, and delectable southern cuisine. With a plethora of art galleries, theaters like the Classic Center, and sports venues like Sanford Stadium, this area provides endless opportunities for personal and professional growth. Explore our job listings today and unlock your potential in this enchanting city filled with rich history and endless charm.
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