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Research Lab IT Specialist

San Diego, CA 92122

Posted: 09/21/2023 Employment Type: Contract Job Category: Infrastructure & Helpdesk Job Number: 579997 Country: United States Is job remote?: No

Job Description

Research Lab IT Specialist
Location: Hybrid; San Diego, CA
Pay: up to $30.50 per hour DOE
Benefits: Health, Dental, Vision and more

Job Overview:
Planet Technology's client in the San Diego area is seeking a qualified Research Lab IT Specialist. The Research Lab IT Specialist is responsible for the delivery and collaboration with the Lab and Manufacturing on validated environments, manufacturing tools, R&D in APAC, EMEA and AMR region with their tier 2-3 request. The ideal candidate will have experience managing lab & manufacturing systems, tools, updating and patching validated systems as well as working with R&D. The ideal candidate will have excellent technical background and biotech Lab background.

Must Haves:
  • 3+ years of experience
  • Experience imaging equipment
  • Experience in lab/manufacturing
  • Instrument understanding, good to have
  • Troubleshooting

Education Requirements:
  • Associate Degree
  • Network+ Certification (preferred)
  • A+ Certification (preferred)
  • Bachelors Degree (preferred)

Job Responsibilities:
  • Effective management of lab/manufacturing ticket request (ServiceNow)
  • Manage and deploy software, patches, security tools to Lab/Manufacturing systems leveraging SCCM
  • Able to collaborate deeply with Lab IT support team in other regions and provide support to Lab and Manufacturing environment globally
  • Able to engage with various support teams to perform in-depth investigation and able to provide own technical analysis findings in relation to SLA Incident Management
  • Assist in creation and review of engineering documents to support Lab IT Projects. This may include but not restricted to WI, Quality Plan, Datasheets, Application Notes, Technical Notes, Installation Notes, Programming Guides, User Manuals, Product Change Notifications, White Papers
  • Create and maintain various forms of documentation. (Configurations, Quick Reference Guides, Knowledge base articles)
  • Participation in local, regional, and global projects
  • Will need to handle other tasks assigned by Manager
  • Have some knowledge on IOQ in qualification process
  • Preferably, have worked in Biotechnology or Pharmaceutical industry before

Culture Fit Notes:
  • Customer service experience
  • Good communication/ IT concepts and help explain info to non-IT
  • Adapt to changing environment
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