Careers at the Planet group

Program Manager

Cupertino, CA 95014

Posted: 05/08/2025 Employment Type: Contract Job Category: Data & Analytics Job Number: 633114 Is job remote?: Yes

Job Description


Program Manager

Location: Remote, PST or CST timezones preferred
Duration: 12 months
Pay: Up to $61.01/hour, DOE 
 
The Planet Group is looking for a Program Manager to join our well-known Fortune 500 client on a 12-month contract. This role will be 40 hours a week and is fully remote, but PST or CST timezones are preferred.

This person will help create and optimize innovative e-commerce strategies and initiatives across primarily the website and the app. As a Program Manager, this person will specifically focus on growing the budding gifting business globally, helping ideate and expand seamless best-in-class experiences that surprise and delight both gifters and recipients at scale.

Program Manager Responsibilities: 
  • Represent a business and customer experience point of view on a variety of capital projects, defining strategy for new gifting features
  • Act as primary digital experience liaison with core cross-functional partners, including Product, Marcom, Merchandising, and others, providing actionable feedback and supporting the efficient delivery of all gifting projects
  • Analyze and compile gifting trends and insights from quantitative and qualitative inputs, crafting coherent narratives for executive audiences
  • Conduct external industry benchmarking research, identifying relevant inspiration and opportunities to stitch back
  • Help create and present strategic briefs and presentations to document business priorities, opportunities, and performance
  • Regularly measure and report on program performance and create financial business cases
  • Build out longer-term gifting vision and strategy, developing innovative concepts

Program Manager Qualifications:
  • 3+ years of experience working in a strategy or customer experience function
  • Experience in, deep knowledge of, and passion for the global retail or e-commerce B2C industry
  • Ability to simultaneously operate both strategically and tactically, proactively sweating the details, while not losing sight of the big picture and customer centricity
  • Demonstrated analytical/reporting skills and a knack for uncovering root causes and simplifying complexity in order to synthesize clear insights and make data-driven decisions
  • Hands on experience with a variety of business analytics tools such as Adobe Analytics, Tableau, and advanced Excel preferred
  • Exceptional verbal and written communication, storytelling, and presentation skills, including proficiency in Keynote, PowerPoint, or equivalent, and presenting to various levels of leadership
  • Problem solver mindset amidst ambiguity - able to flexibly adapt and make quick, pragmatic decisions based on limited info
  • Proactive bias for action and being resourceful
  • Team player able to build collaborative relationships with cross functional and global partners
  • Curious outlook with a learner’s and data-driven mindset
  • Demonstrates core values of inclusion and diversity regularly, helping create an environment that respects differences
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