The Planet Group
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http://www.theplanetgroup.com
http://www.theplanetgroup.com
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Customer Service Rep
465 Waverly Oaks Road, Suite 400 Waltham, MA 02452 US
Posted: 06/05/2023
2023-06-05
2023-07-06
Employment Type:
Contract
Job Category: Customer Service
Job Number: 563892
Country: United States
Is job remote?: No
Job Description
A manufacturing company in Waltham, MA seeks a Customer Service Representative for a 3 month contract assignment.
Customer Service Rep
3+ month contract assignment
100% onsite in Waltham, MA
Vaccination Requirements: none
Must Haves:
Customer Service Rep
3+ month contract assignment
100% onsite in Waltham, MA
Vaccination Requirements: none
Must Haves:
- 1+ year professional experience including data entry
- Customer Service experience
- Experience entering and processing orders
- Salesforce and/or Mapex experience
- Manufacturing industry experience
- Handle order entry and processing
- Ensure accuracy of invoices
- Ensure timely shipping of orders and expedite as necessary
- Answer and direct phone calls
- Send order confirmations to customers
- Assist customers on the phone with finding their orders
- Resolve open issues with customers proactively