The Planet Group
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http://www.theplanetgroup.com
http://www.theplanetgroup.com
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Customer Coordinator
25 Bradely Drive Westbrook, ME 04092 US
Posted: 11/21/2023
2023-11-21
2024-01-09
Employment Type:
Direct Hire/Perm
Job Category: Customer Service
Job Number: 582802
Country: United States
Is job remote?: No
Job Description
Customer Coordinator
Direct Hire
Onsite: hybrid schedule, Westbrook ME 04092
Must Haves:
Job Summary/Description: a growing bio-technology organization is looking for a Customer Coordinator to join their experienced team. Responsibilities include, but are not limited to:
Direct Hire
Onsite: hybrid schedule, Westbrook ME 04092
Must Haves:
- Bachelors’ degree (or extensive experience)
- 1+ years’ of experience with Sales, Customer Service, Customer Success in the manufacturing industry
- Experience with MS Office/TEAMS, Salesforce, Epicor or Manufacturing ERP environment, Quality Management Systems, PDF editors, softphone, shared inbox tools and ticketing systems
- Experience managing a high-volume number of tickets
Job Summary/Description: a growing bio-technology organization is looking for a Customer Coordinator to join their experienced team. Responsibilities include, but are not limited to:
- Serve as the point of contact for two of the organizations business lines
- Respond to calls and email inquiries about current orders, placing orders, and products
- Support both external and internal customers
- Generate quotes
- Manage tickets through the shared team inbox