The Planet Group
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http://www.theplanetgroup.com
http://www.theplanetgroup.com
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CRM/ Automation Manager
Location: Remote but must be local to Culver City, CA; ability to work hybrid preferred
Duration: 12 months; potential to extend
Pay: up to $92/hour, DOE
Planet Interactive is looking for a CRM/ Automation Manager to join our well-known Fortune 500 client on a 12 month contract. This role will be 40 hours per week and is remote but must be local to Culver City, CA (hybrid preferred).
Responsibilities:
CRM/ Automation Manager
1 Infinite Loop Cupertino, CA 95014 US
Posted: 04/24/2025
2025-04-24
2025-05-26
Employment Type:
Contract
Job Category: Marketing
Job Number: 631147
Is job remote?: Yes
Job Description
CRM/ Automation Manager
Location: Remote but must be local to Culver City, CA; ability to work hybrid preferred
Duration: 12 months; potential to extend
Pay: up to $92/hour, DOE
Planet Interactive is looking for a CRM/ Automation Manager to join our well-known Fortune 500 client on a 12 month contract. This role will be 40 hours per week and is remote but must be local to Culver City, CA (hybrid preferred).
Responsibilities:
- Responsible for building solutions using a Workflow design CRM tool.
- Build marketing campaigns integrated with multiple data streams to enable on device communications to our customers.
- Work with Product teams to get new features implemented.
- Work cross-functionally to convey user flows, ideas, and potential solutions for the CRM workflows.
- Develop documentation, customer journey lifecycles, and submit localization requests.
- Manage multiple build projects, meetings, and priorities simultaneously.
- Effectively collaborate and communicate with UAT teams, to deliver a high quality product to the customer.
- Collaborate with cross-functional teams, including Strategy, Product, Analytics, and Engineering.
- Gather briefs and provide estimates back to the internal teams on new builds within the CRM tool for new workflow designs or customer journeys.
- Flexibility to adapt to new technologies and changing business requirements.
- Bachelors in Marketing, Business, or Engineering and 5+ years experience working within CRM, product, IT teams.
- 3+ years of experience with crafting solutions based on business requirements.
- Approach problems with creativity, thinking outside the box to find innovative solutions.
- Experience with Workflow development or design tools to create functional designs.
- Experience creating marketing campaigns using CRM tool like Salesforce highly preferred.
- Ability to understand the business and strategy requirements and tailor solutions for the same.
- Experience and good understanding of JavaScript and ability do minor updates when needed.
- Good problem solving skills with ability to analyze complex technical problems and provide solutions.
- Ability to convey technical information to non-technical stakeholders.
- Proactively provide status update to the stake holders.
- Self learner with a willingness to learn and adapt.
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