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Benefits: LOA Case Manager

Morristown, NJ 07960

Posted: 09/13/2023 Employment Type: Contract Job Category: Human Resources Job Number: 578826 Country: United States Is job remote?: No

Job Description


LOA Case Manager
Temp - 3 months
Morristown, NJ
Pay Range: $24.50-$26.50/hr

Must Haves:
  • High School Degree Required.
  • 3 years of Human Resources experience in a Healthcare environment
  • Thorough knowledge of federal, state laws, regulations, rules, policies and procedures regarding workplace absence and disability designations, covering both occupational injuries and all other types of work absences
  • Proven customer service skills including empathy, compassion, patience and enthusiasm
Preferred: 
  • Bachelor's Degree preferred,
  • HR certification (i.e., CCP, PHR, SPHR) preferred
Job Summary:LOA Case Manager Essential Functions/Responsibilities:
  • Initiate and respond to inquiries about leave, worker’s compensation and disability events, benefits, and options available to team members
  • Serve as a point of contact for assigned team members to provide holistic case management services, including reviewing medical documentation to adjudicate leaves in compliance with the corresponding leave plans, federal and state laws and benefit plans as defined by the organization
  • Monitors, tracks, and maintains all records for work-related injuries and absences and prepares periodic reports on safety, work related absences and modified duty data
  • Pro-actively manage the external vendors to ensure timely response and follow upon on assigned leave cases
  • Gathers information in a timely manner on team members that have sustained work-related injury/illness and identifies potential red flag issues and alerts management in a timely manner
  • Ensures strict compliance for all team member information including health information
  • Participates in monthly claims review and compiles all pertinent information for open forum discussion with third party administrator
  • Assists in updating the biweekly leave report which is utilized as a tool for identifying absence trends and patterns throughout the organization
  • Acts a liaison with injured workers, Occupational Health, departmental staff, medical providers, third party administrator, and Human Resources, when indicated
  • Manages caseload efficiently, organizes priorities, provides timely intervention and maintains sensitivity to confidential records
  • Maintain data entry and system records to ensure accurate and timely information/documentation
  • Consult, coordinate and partner with our third-party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems, as appropriate
  • Other duties as assigned
Minimum Education
  • Bachelor's Degree preferred, High School Degree Required.
  • HR certification (i.e., CCP, PHR, SPHR) preferred
Minimum Experience:
  • 3 years of Human Resources experience in a Healthcare environment
  • Thorough knowledge of federal, state laws, regulations, rules, policies and procedures regarding workplace absence and disability designations, covering both occupational injuries and all other types of work absences
  • Thorough knowledge of ADA regulations and compliance requirements
  • Knowledge of regulations and policies governing confidentiality and the release of information
  • Ability to express oneself clearly and concisely both orally and in writing
  • Proven customer service skills including empathy, compassion, patience and enthusiasm
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