The Planet Group
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Bank Teller
6-month contract
Location: St. Helena, CA
$24-26/hr
Must Haves:
Job Description:
Provides client support to inquiries that may be, but not limited to: general bank transactions; operational issues, and/or assistance with bank products. Requests are received from various channels, including face-to-face, email, phone, or from Relationship Advisors. Works under moderate supervision and has a general skill set that is applied to the essential functions. In-Branch Client Support may include, but not limited to the following:
Responsibilities:
Bank Teller
3003 Tasman Dr. Santa Clara, CA 95054 Santa Clara, CA 95054 US
Posted: 11/16/2023
2023-11-16
2024-01-04
Employment Type:
Contract To Hire
Job Category: Customer Service
Job Number: 582459
Country: United States
Is job remote?: No
Job Description
Bank Teller
6-month contract
Location: St. Helena, CA
$24-26/hr
Must Haves:
- Good customer/client service experience
- Experience handling cash
- Banking or Financial Services industry experience
- Teller or retail bank experience
Job Description:
Provides client support to inquiries that may be, but not limited to: general bank transactions; operational issues, and/or assistance with bank products. Requests are received from various channels, including face-to-face, email, phone, or from Relationship Advisors. Works under moderate supervision and has a general skill set that is applied to the essential functions. In-Branch Client Support may include, but not limited to the following:
Responsibilities:
- Greeting all branch customers with exceptional customer service and handling reception duties for customers meeting with other internal partners
- Processing of deposits/cashing checks
- Placing holds
- Generating Currency Transaction Reports (CTR's)
- Processing payments
- Fulfilling cashier check requests
- Other common Bank Teller duties
- Processing courier bags with client cash deposits Back Office Client Support may include, but not limited to the following:
- Reviewing inquiry and formulating response or implementing action to resolve which may result in inquiry being resolved during initial contact or may perform additional research, problem solving, or escalation to other internal partners.
- Verifying signatures
- Responding to NSF notices for wires, checks, Foreign Exchange purchases
- Processing mail, payments, check orders
- Process paperwork for new accounts, close accounts, account updates, online banking enrollment and maintenance, products and services setup and maintenance; product and services training
- Fraud monitoring and escalation
- Scanning deposits on branch deposit capture (commercial) and image center transactions (Miser)
- Tracking, verifying and/or inputting information
- Reviewing accuracy of information or documents
- Preparing reports
- Requests for Cashier’s Check
- Arranging appointments
- Researching items including ensuring necessary funds are available for a withdrawal
- Verifying signature
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Ready to take the next step in your career? Explore our job opportunities in the vibrant area around Santa Clara, California. Located in the heart of Silicon Valley, this region offers unparalleled growth opportunities in tech, innovation, and beyond. With attractions like Levi's Stadium, the Santa Clara Convention Center, and the nearby California's Great America theme park, there's always something exciting to do. Indulge in the diverse culinary scene, catch a show at the Triton Museum of Art or the historic Santa Clara Theatre, or cheer for the San Francisco 49ers at Levi's Stadium. Discover why Santa Clara is the perfect place to elevate your career and enjoy a rich blend of culture and charm!