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Academic Content Specialist

Boston, MA 02108

Posted: 09/10/2024 Employment Type: Contract Job Category: Administrative Job Number: 623035 Country: United States Is job remote?: No

Job Description


Provide administrative and technical support for College of Arts & Sciences (CAS) academic programs, online academic content, and CAS faculty committees.  Reports to Associate Dean, Administration, Operations & Planning.

Responsibilities:

Management of CAS Academic Catalog and Academic Website content (30% of time)
    • Oversee annual revision of online CAS academic catalogs, including entering edits in CMS
    • Serve as the point-person for all CAS academic web content, working with departmental CMS users to establish a cadence of regular updates and making edits directly as needed to ensure accuracy
    • Advise CMS users on content best practices and trouble-shoot technical issues with them
    • Edit and proofread academic content written by others for website
    • Ensure that existing and new academic content is accurate, up-to-date, and appropriate for the web
    • Liaise with the Office of Marketing and Communication on CAS website needs and support/contribute to updates completed by OMC team members dedicated to CAS
    • Facilitate marketing material revisions with academic departments and the Office of Marketing and Communication to ensure accuracy and alignment with catalog and website.
Admin Support for CAS Faculty Governance Committees (30% of time)
    • Provide administrative support for CAS Committees (scheduling and room booking; preparation of proposals and supporting materials; development of agendas; facilitate virtual meetings through Zoom)
    • Serve as recorder for CAS Committees (Undergraduate Curriculum Committee, Graduate Curriculum Committee, Educational Policy Committee, Shared General Education Curriculum Committee); prepare agendas and post minutes
    • Serve as recorder for CAS Faculty Assembly; prepare agendas and post minutes
Support for CAS Academic Programs and Initiatives (20% of time)
    • Coordinate Academic Program and Course Approval/Modification paperwork from start to finish through faculty governance process, including initial review of all submitted paperwork for accuracy and compliance with requirements
    • Coordinate request and acceptance of proposals and syllabi for late starter, 1-2 credit courses, and winter sessions courses
    • Manage initial review of Independent Studies in Workday Student
    • Coordinate Program Review schedule and process
    • Coordinate syllabus review process, maintenance and automation
    • Coordinate Course Evaluation and Grade Distribution Data: assist with dashboard development and administration
    • Maintain CAS Academic Programs Master List
    • Maintain CAS Faculty Site (using appropriate technology platform)
    • Assist with CAS events including Convocation, New Student Orientation, Faculty Retreat as needed
Support for Educational Technology & its use by CAS faculty and staff (20%)
  • Serve as Workday Student “super user” for CAS: learn full functionality of system and provide faculty and staff support as needed
  • Create updates for CAS’ in Workday Student as required for implementation and ongoing utilization, working collaboratively with and responsively to the Workday Student Project Team
  • Serve as Canvas support for CAS faculty and staff, supplementing support by CTSE staff
  • Provide Canvas backend support for syllabus collection and assessment
  • Create and maintain Canvas courses to support non-course use of Canvas in support of Dean’s Office programs as needed (e.g. for Orientation and Faculty Development)
Requirements/Qualifications:
    • Bachelor’s degree with 3+ years of relevant experience; Master’s degree preferred
    • Academia experience preferred
    • Proficiency in MS Office including database management
    • Attention to detail
    • Excellent communication (both verbal and written), time management, and interpersonal skills
    • Strong organizational skills and can multi-task
    • Knowledge of Sitecore, SmartCatalog, and Zoom preferred
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